When managing your website, it’s essential to grasp three key areas: hosting, maintenance, and technical support. But what exactly do these terms entail, and what are you paying for? In this blog post, we’ll explain the differences, so you know what each service involves. Let’s break it down!
Hosting – The “Physical” Space for Your Website
Think of hosting as the land your website is built on. It’s the space your site occupies on a server. At OneHawk, we offer semi-private servers where your website shares server resources with only a few other sites. This setup ensures better performance, security, and reliability compared to basic shared hosting options. We prioritize keeping your site safe, giving you peace of mind with enhanced security and stability.
Maintenance – Keeping the Backend in Shape
Website maintenance is like regular house upkeep, such as cleaning and repairing. Similarly, it involves routine updates and maintenance tasks that keep your site running smoothly. At OneHawk, we manually update plugins, theme files, and other essential components every month. This proactive approach ensures your website remains secure, optimized, and compatible with the latest WordPress updates.
Technical Support – Customizing Your Website
Technical support is like renovating or redecorating your house. It involves making specific changes to your website’s appearance or functionality, often referred to as “front-end changes.” Whether you want to adjust the design, add new features, or improve user experience, our technical support team is here to help. We collaborate closely with you to understand your needs and make changes that reflect your vision. Unlike maintenance, which is performed regularly, technical support is provided upon request to address specific issues or enhancements.
Understanding the Differences
Knowing the distinctions between hosting, maintenance, and technical support helps you manage your website more effectively. Hosting gives your website a place on the internet, maintenance keeps it performing well, and technical support allows you to customize and improve your site. At OneHawk, we cover all these aspects to ensure your website remains secure, efficient, and aligned with your brand’s goals.
With our comprehensive services, you can be confident that you’re getting the most value out of your investment, contributing to the overall success of your online presence.
